At Nouadria Art Studio, we take the utmost care in custom packaging and delivering original fine art to collectors worldwide.
Please review our shipping and customs terms below:
Please review our shipping and customs terms below:
Order Processing & Handling Time In-Stock Original Paintings
Orders are prepared, custom-packaged, and dispatched within 2 to 3 business days.
Orders are prepared, custom-packaged, and dispatched within 2 to 3 business days.
Custom & Made-to-Order Artworks
Custom creations require 14 to 21 business days for painting, proper oil drying, and packaging before shipment.
Custom creations require 14 to 21 business days for painting, proper oil drying, and packaging before shipment.
Shipping Methods & Transit Times
We ship internationally via DHL Express to ensure maximum protection and rapid delivery. Estimated international transit time is typically 2 to 4 business days once handed over to the courier. All shipments include full express tracking and comprehensive insurance coverage against loss or damage during transit.
We ship internationally via DHL Express to ensure maximum protection and rapid delivery. Estimated international transit time is typically 2 to 4 business days once handed over to the courier. All shipments include full express tracking and comprehensive insurance coverage against loss or damage during transit.
Shipping Rates
Shipping costs are calculated at checkout based on the artwork's size, weight, and delivery destination, or included directly in featured tier pricing.
Shipping costs are calculated at checkout based on the artwork's size, weight, and delivery destination, or included directly in featured tier pricing.
Artwork Packaging & Safety
Every painting is professionally packaged using multi-layer protective materials (including acid-free glassine paper, heavy-duty bubble wrap, and custom-built sturdy wooden or reinforced cardboard boxes/tubes) to ensure it arrives in pristine condition.
Every painting is professionally packaged using multi-layer protective materials (including acid-free glassine paper, heavy-duty bubble wrap, and custom-built sturdy wooden or reinforced cardboard boxes/tubes) to ensure it arrives in pristine condition.
Tracking Your Order
Once your artwork is shipped, you will receive an automated confirmation email containing your DHL tracking number and a direct link to monitor your package's real-time transit status.
Once your artwork is shipped, you will receive an automated confirmation email containing your DHL tracking number and a direct link to monitor your package's real-time transit status.
Customs, Import Duties & Taxes
International shipments are delivered DAP/DDU (Delivered Duty Unpaid). Import VAT, local customs charges, or administrative processing fees imposed by the destination country are the responsibility of the recipient and are collected directly by DHL upon delivery.
(Note: Original hand-painted artworks generally benefit from zero or reduced customs duty rates in most regions, including Europe and the US).
International shipments are delivered DAP/DDU (Delivered Duty Unpaid). Import VAT, local customs charges, or administrative processing fees imposed by the destination country are the responsibility of the recipient and are collected directly by DHL upon delivery.
(Note: Original hand-painted artworks generally benefit from zero or reduced customs duty rates in most regions, including Europe and the US).
Damaged Shipments
If your package arrives damaged, please take clear photos of the damaged outer packaging and the artwork immediately, and contact us at contact@nouadria.com within 48 hours of delivery so we can initiate an insurance claim with DHL and assist you promptly.
If your package arrives damaged, please take clear photos of the damaged outer packaging and the artwork immediately, and contact us at contact@nouadria.com within 48 hours of delivery so we can initiate an insurance claim with DHL and assist you promptly.